Unfortunately, I do not agree with Le Anne Shreibner that espn will carefully consider her observations and suggestions.
"Nobody has ever tried to shut me up or shut me out."
I think this is more a sign they don't care what she thinks and have created her position as a token gesture.
And that's unfortunate. I've agreed with most of her observations and find espn to be valuable, but flawed. In that respect, they share quite a bit with local powerhouse WEEI.
By the way, since learning of the existence of such a thing, I've always thought it'd be cool to be an Ombudsman.